STRONG RELATIONSHIPS LEAD TO STRONG SALES

By: Scott Bahr

Long before the pandemic hit, there was an entirely different threat making its way through the business world. This threat may not be a deadly virus, but it ails us and needs to be looked at more closely.

We are talking about more of a mindset, marked by a sole focus on the bottom line, hard data, and dollar signs. For far too long now, this mindset has prevailed in the business world and spread, sadly at the expense of genuine, human relationships. The business world seems to have not recognized the true value relationship-building brings to a company on so many different levels.

At Bit Service, we see the folly in this narrow approach, and we are aware of just how vital fostering relationships is to company success and much more beyond even that. Gathered here are just a few of the many reasons we’ve found investing in strong, long-term relationships to be like investing hard cash in your own company. It really does “pay off.”

LTRS: IN IT FOR THE LONG HAUL

Let’s talk about long-term relationships in the industry. We find that when you chase after only one type of thing rather than investing in a real relationship, there are missed opportunities. When we are talking about long-term relationships in the business world, and specifically, in the mining industry, only chasing dollar signs rather than focusing on investing in building an actual relationship is missing an invaluable opportunity on many levels.

MUTUALLY BENEFICIAL CONNECTIONS

Long-term relationships in the mining industry are valuable to both the end-user as well as the supplier. You could look at this as a mutually beneficial relationship, which is ideal for everyone, business world or not, right? By knowing the client’s needs, both at and away from work, this investment pays off because it allows the relationship to stay strong and builds trust, and allows a mutually equitable business relationship to form. Furthermore, knowing their needs allows for the reduction of surprises, better stocking levels in the supply chain, and more enjoyable discussions and negotiations overall. One example of how Bit Service values our professional relationships deeply is in our cherished partnerships with Cincinnati Mine Machinery Company, which we have been privileged to work with ever since the sixties.

These are just a few reasons to explain why we are making it a priority to focus on much more than traditional transactions at Bit Service. We are committed to looking beyond the single sale of a product to instead invest in providing our clients and partners long-term value-based relationships.

After all, this is what customers seek and deserve, and we vow to provide them with nothing less. Gone are the days of cold, onetime transactions followed by radio silence. At Bit Service, we feel so strongly about the importance of providing customers the added support and beneficial services they desire that we wrote an entire article about it.

While we celebrate this shift in the mining industry from focusing on transactions to long-term value-based relationships, we are also here, ready to help you make the necessary shifts to get you exactly where you want to be on your own journey. Contact us today and let Bit Service invest in you.