Vision Mission and Values

Vision

Innovation to help clients operate efficiently and responsibly.

We commit to being an innovative, forward-thinking company who acts with integrity and leads by example as a dedicated community member. With an eye on sustainability from both a corporate financial standpoint and efficient use of resources, we strive to be a leader in the mining supply chain. 

Mission

Bit Service is experienced in the design, manufacturing, and distribution of industry-leading cutting and conveying components for the mining industry. Capitalizing on a mindset of innovation, sustainability, vertical integration, and strong partnerships, we provide our clients with the best supporting equipment in the industry.

Values

Leadership – The courage to shape a better future.

Commitment – To our strategic partners.

Integrity – Ethics, discipline, and acting in the best interests of the client, team, and community.

Accountability – It is our responsibility to provide the client with the solutions they need.

Belonging – An inclusive leader in our industry and community. 

Quality – We must always aim to exceed the expectations and requirements of our clients.

Safety – Committed to the safety of our employees and the users of our products.

Customer service Kind, courteous, and respectful to clients.  Helping our clients, knowing it’s the right thing to do. 

Authorized Reseller

Leaders in quality and reliability since 1965.

For over a half-century, Bit Service has been crafting cutting-edge tools for underground mining.

Our expertise now extends to full design, fabrication and repair of cutting assemblies for underground mining and tunnelling equipment, including cutting optimization and wear reduction.